The Age of AI Agents is here. AI shopping agents are evolving fast. Perplexity, Amazon (Rufus), and many other players are developing AI shopping agents or assistants.

As consumer-facing agents, AI shopping agents or travel agents are more complex than enterprise-facing agents because of heterogeneity of consumer applications and complexity of understanding consumers. In order to prepare for a better future for the AI shopping agent world, we encourage ecommerce merchants to set a standard and open protocol about ecommerce infrastructure such as product catalog and order fulfillment.  It will accelerate AI shopping agent progress and improve agent accuracy. 

The expectations for AI shopping agents or assistants span a broad spectrum, from basic tasks to sophisticated operations. CloudStore AI (https://www.nubestore.ai/) of BorderX Lab has emerged as a comprehensive tool to support these AI shopping agents across the entire shopping journey - from managing product catalogs, fulfilling orders, to tracking logistics, and handling returns.

Ecommerce needs a lot of plumbing work, order fulfillment, logistics tracking, and return processing. Humans are definitely in the loop now for AI shopping agents. The work distribution of humans and AI is evolving. Eventually AI shopping agents can have the same skills as humans.

Now is an exciting time to build AI shopping agents.